Privacy policy

Our privacy policy in brief:

The data you provide to j’Olie et Co Aromatherapy will be treated in strict confidence.

It goes without saying that personal data will only be used for order fulfillment and for sending the newsletter if you have indicated so in your personal information and will never be provided or sold to third parties unless necessary for correct handling your order.

More comprehensive:

What data do we collect? In other words: what do we do with your data?
In short: we register and send your order and send you the newsletter if you have indicated that you want to receive it.


Your name, address details, e-mail address, telephone number and, if you have entered it, VAT number are stored in the database. A VAT number is only required for business customers outside the Netherlands who want to use the VAT reverse charge scheme. If you prefer not to enter your telephone number, you can enter a few zeros there. The script checks whether something has been entered but not whether it has been entered correctly.

Below are listed the companies that process data for j’Olie et Co Aromatherapy The name of the company is a link that leads to the privacy statement and / or the processor agreement.

This data and the data of your order are transferred via a secure link from a third party (Web shop invoices) to our accounting program, where we must keep them for the legal period of 7 years. Due to the direct link, no more prints of invoices are saved. The invoices of the past years are destroyed (shredded and incinerated) as soon as the legal retention period of 7 years has expired. Order data in the webs hop is periodically cleaned up, about once a year, but you can always ask to make it anonymous.

You always have the option to delete your account. You can arrange this yourself from your account, as well as downloading and anonymizing your data. This is only possible for completed and/or canceled orders. If you have ordered without an account, you can always email info@jolieetco.com and your data will be removed from the web shop at your first request. This is final and cannot be reversed.

For the sending of your order, your name and address details and your e-mail address will be transferred to the relevant shipping partner, via a secure web application. PostNL (both parcels and traceable letter parcels) in almost all cases goes via Shops United (www.shops-united.nl and very occasionally directly via the PostNL website). For foreign orders, the telephone number is also passed on if available. Shops United stores the address data for 3 months in case an inquiry must be made, after which they are deleted.

To send a newsletter, your name and e-mail address will be forwarded to the MailChimp app (www.mailchimp.com). Mailchimp's site is in English, and here you can find that they are certified to process EU data and how they handle that data. Transaction e-mails are sent through Mailjet secure service. They are also GDPR / AVG certified.

Payment is made using the payment provider Sisow. Sisow is subject to the same laws and supervision as a bank or other payment agency.

In addition, from the moment you log in or the checkout procedure starts, all data is sent encrypted over a secure connection. This means that data is unusable for someone who unexpectedly manages to intercept it along the way. Also, on the administration side of the web shop, we only work with a secure connection and 2-factor authentication.

Cookies on this site are used for the correct handling of your order and for optimizing the web shop and keeping anonymous statistics.

Most cookies that are placed come from the web shop script. They are necessary to carry the contents of your shopping cart with you when you go to the next page, to remember preferences that are not recorded in the database and to ensure that your order is processed properly. No personal data is collected via cookies or transferred to third parties. Some statistics, such as viewed and sold articles, are kept by the web shop, further no statistics are collected.

Reviews Webshop

j'Olie et Co Aromatherapy is affiliated with Valued Shops Foundation 

We collect reviews via the Valued Shops Foundation platform. If you leave a review via Valued Shops Foundation, you are obliged to provide a name and e-mail address. Valued Shops. Foundation shares this information with us, so that we can link the review to your order. Valued Shops. Foundation also publishes your name on its own website, In some cases, Valued Shops. Foundation may contact you to explain your review. If we invite you to leave a review, we will share your name and e-mail address with Valued Shops. Foundation. They only use this information for the purpose of inviting you to leave a review.  Valued Shops. Foundation has taken the appropriate technical and organizational measures to protect your personal data.  Valued Shops. Foundation reserves the right to engage third parties for the provision of the service, for which we have given permission to Valued Shops. Foundation. All the above-mentioned guaranties regarding the protection of your personal data also apply to the parts of the service for which Valued Shops. Foundation engages third parties.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.


In principle, to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. If you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters at info@jolieetco.com. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.


Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.


Right to restriction of processing
You always have the right to limit the data that we process or have processed that relates to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If the request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.


Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If the request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.


Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of J'Olie et Co. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing.


You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our customer service for privacy matters.

If you have any questions?

For questions you can always contact us, for example by sending an email to info@jolieetco.com